Job English

Get through the interview, then hold your own on the job.

You are measured on how long you speak and how clearly, never on a streak.

What this level teaches, unit by unit.

B1.1 Interview Ready

Tell me about yourself in 60 secondsCan deliver a structured 60-second self-presentationYou say: Deliver your 60-second answer, three takesB1 Checkpoint: rehearsed answer, then an unseen interviewer's questions
Why should we hire youCan argue own suitability with evidenceYou say: Answer using two pieces of evidence
Weakness, failure and conflict answersCan answer weakness, failure and conflict questions crediblyYou say: Survive three follow-up probes
Salary, notice period and negotiationCan discuss salary and notice periodYou say: State a number and justify it
Questions to ask the interviewerCan ask informed questions of an interviewerYou say: Ask three role-specific questions
Telephonic and video interview techniqueCan perform in a telephonic or video screeningYou say: Complete a 5-minute phone screen
Explaining a gap or job changeCan explain gaps and job changes without losing credibilityYou say: Explain your own real gap or switch
Group discussion and HR roundCan contribute to a group discussionYou say: Make three contributions in a 6-min GD

Customer service: greeting to resolutionCan run a full customer interaction to resolutionYou say: Complete an end-to-end service callB1 Checkpoint: a practised call, then an unrehearsed one resolved
De-escalating an angry customerCan de-escalate an angry customerYou say: Defuse a caller who becomes angrier
Explaining a product and upsellingCan explain a product and recommend an additionYou say: Pitch and handle two objections
Email and WhatsApp to your managerCan write clear workplace messages and emailsYou say: Write and then say aloud a leave request
Daily standup and status updateCan give a concise status updateYou say: Give a done/doing/blocked update
Asking for help and escalatingCan request help and escalate appropriatelyYou say: Escalate a problem to a simulated manager
Taking and confirming an order or bookingCan take and confirm an order or bookingYou say: Capture and confirm a 6-item order
Saying no and setting expectationsCan decline or renegotiate a request politelyYou say: Decline a request and offer an alternative
Speaking up in a team meetingCan contribute a point in a team meetingYou say: Enter the conversation and make one point
Owning a mistake and fixing itCan own and correct a mistakeYou say: Report a mistake and propose a fix
Handover and shift changeCan deliver a structured shift handoverYou say: Give a 60-second handover

Modals for workplace politenessCan select modals appropriate to registerYou say: Rephrase 8 sentences up the politeness ladder
Conditionals for negotiationCan propose conditional trade-offsYou say: Make five if-then proposals
Connectors for structured answersCan structure extended answers with connectorsYou say: Give a 90-second answer using 3 connectors
Reported speech for relaying issuesCan report what someone else said accuratelyYou say: Relay a customer complaint to a manager
Clarity and pace under pressureCan maintain clarity and pace under pressureYou say: Speak clearly for 90 seconds under distraction

The rest of the ladder

Foundation3 lessons readySurvival EnglishSay the phrase that gets you through the moment.Free in the app
A1Everyday EnglishSay who you are and handle an ordinary day in English.
A24 lessons readyEnglish for WorkTalk about your job, and handle the turn when it comes back.
B2Professional EnglishBe the person whose point lands in the room.
C1-C2Leadership VoiceSay the same thing, shorter, when the stakes are highest.