A2
English for Work
Talk about your job, and handle the turn when it comes back.
- 4 units
- 14 lessons
- ~83 min of your own speaking
You are measured on how long you speak and how clearly, never on a streak.
Free, and you speak in every one.
A2.1 My Work
- Describe your job and responsibilitiesReadyCan describe own role, duties and resultsYou say: Describe your job in 3 structured sentences
- Past tense for what you didReadyCan narrate completed actions using past tenseYou say: Narrate one work event from last weekA2 Checkpoint: 2-min past narrative, then an unseen follow-up
- Comparing options for a customerCan compare two options for a customerYou say: Recommend one of two products with reasons
A2.2 Talking to People at Work
- Polite requests at workReadyCan make polite requests appropriate to hierarchyYou say: Say the same request twice: direct, then polite
- Basic call handlingCan open, hold and close a simple phone callYou say: Handle a 90-second inbound call
- Giving directions and instructionsCan give step-by-step instructionsYou say: Guide the AI through a 5-step process
- Apologising and first-line complaint handlingCan apologise and resolve a simple complaintYou say: Resolve a wrong-delivery complaintA2 Checkpoint: complaint resolved unaided
A2.4 Being Understood
- Describing a problem clearlyCan describe a fault or problem specificallyYou say: Describe three faults in specific terms
- Small talk with colleaguesCan sustain 2 minutes of informal conversationYou say: Talk for 2 minutes without stoppingA2 Checkpoint: sustained 2-min conversation
- Word stress and sentence rhythmCan place stress correctly in words and sentencesYou say: Record 10 sentences matching a stress pattern
- Recovery phrases when you get stuckReadyCan repair breakdowns and continue speakingYou say: Use a recovery phrase and keep speaking
A2.3 Time, Numbers and Plans
- Future, plans and shift schedulingCan state plans, availability and commitmentsYou say: Negotiate a shift swap with the AI
- Numbers at work: quantity, invoice, deliveryCan state and confirm quantities, prices and datesYou say: Read back 10 numbers under time pressure
- Confirming and repeating back informationCan confirm and repeat back critical informationYou say: Confirm an address and an order back correctly
Open the appFree. You speak in every lesson.
Rather read it first? The same 14 situations are a book, with 2 chapters free: English for Work, the book.
The rest of the ladder
Six levels, A0 to C2.
- Foundation3 lessons readySurvival EnglishSay the phrase that gets you through the moment.Free in the app
- A1Everyday EnglishSay who you are and handle an ordinary day in English.
- B1Job EnglishGet through the interview, then hold your own on the job.
- B2Professional EnglishBe the person whose point lands in the room.
- C1-C2Leadership VoiceSay the same thing, shorter, when the stakes are highest.